At DGTL (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services.

1. Information We Collect

We may collect the following personal information when you use our website or contact us:

• Contact information: name, email address, phone number, and company details (if provided).

• Service-related information: project details, invoices, and payment information when engaging in our services.

• Usage data: information about how you use our website, collected through cookies and analytics tools (see our Cookie Policy).

We do not intentionally collect data from children under 16.

2. How We Use Your Information

We use your personal data to:

• Provide and deliver our services.

• Respond to inquiries and communicate with you.

• Process payments and issue invoices.

• Improve our website and services.

• Send marketing communications (only if you have opted in).

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Contractual necessity – to provide services you request.

• Legal obligations – to comply with tax and accounting laws.

• Legitimate interests – to improve services and ensure security.

• Consent – for marketing communications and non-essential cookies.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

• Trusted third-party service providers (e.g., payment processors, hosting providers, analytics tools) who help us operate our business.

• Authorities, when required by law.

All third-party providers are contractually bound to handle your data securely and in compliance with GDPR.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy, and to comply with legal or accounting obligations.

7. Your Rights

Under GDPR, you have the following rights:

• Access your personal data.

• Request correction or deletion.

• Restrict or object to processing.

• Withdraw consent (for marketing or cookies).

• Request data portability.

To exercise these rights, contact us at support@dgtl-unity.com.

If you believe your rights have been violated, you also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or your local supervisory authority.

8. Cookies

We use cookies to improve your browsing experience. For more details, please see our [Cookie Policy].

9. International Data Transfers

As we may use third-party providers outside the EU/EEA, your personal data may be transferred internationally. When this occurs, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at: support@dgtl-unity.com